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Vendor FAQs

Onboarding

Q. Is there a vetting or approval process to become a vendor, and how long does it take?

A. Many marketplaces strive to ensure quality and trustworthiness among their vendors. Consequently, they often have a vetting or approval process that may include:

  • Application Submission: You’ll fill out an online form with your business details, event experience, and identification.
  • Verification of Credentials: The platform’s team may review your website, social media presence, or references to confirm your legitimacy as an event organizer.
  • Approval Timeline: The approval process can vary. Some platforms provide an automated approval within hours, while others take a few business days to review applications manually.

In most cases, you’ll be notified via email once your account is approved and ready for use.

Fees and Payments

There are no fees or costs associated with being a vendor or listing ticketed events on this platform. This platform charges a flat fee of $2.00 per ticket. This fee is paid by the ticket purchaser.

As for the ticket price, the vendor receives the full face value of the ticket price for each ticket sold.

Before signing up, review the vendor agreement and the fee schedule carefully to ensure you fully understand your financial obligations and potential returns.

A. The fee of $2.00 per ticket is split between THE PUBLISHER and ANGLE CONTENT. This low fixed cost pricing structure is designed to:

  • Offer low consistent pricing to the end user
  • Eliminate high percentage fees to the end user
  • Provide crucial revenue to THE PUBLISHER that enables them to continue their important journalism work for the community
  • Keeps more dollars in the local community

Enables ANGLE CONTENT to continue to support local publishers in meeting their revenue goals

A. Many marketplaces strive to ensure quality and trustworthiness among their vendors. Consequently, they often have a vetting or approval process that may include:

  • Application Submission: You’ll fill out an online form with your business details, event experience, and identification.
  • Verification of Credentials: The platform’s team may review your website, social media presence, or references to confirm your legitimacy as an event organizer.
  • Approval Timeline: The approval process can vary. Some platforms provide an automated approval within hours, while others take a few business days to review applications manually.

In most cases, you’ll be notified via email once your account is approved and ready for use.

A. The marketplace provides a comprehensive set of tools, including:

  • Event Creation Wizard: A user-friendly interface to list event details, dates, venues, and ticket tiers.
  • Ticket Management: Advanced ticketing options, including multiple ticket types, limited-time offers, and capacity controls.
  • Scheduling and Agenda Setup: Tools to create and display daily schedules, session tracks, or speaker lineups for multi-day events.
  • Marketing and Promotion Tools: Integration with social media
  • Analytics Dashboards: Real-time sales reports, attendee data, and engagement metrics to refine your event marketing strategies.

These features streamline the event planning process so you can focus on delivering an exceptional experience to your attendees.

A. Yes, you have full control over the pricing and promotional strategies for your events:

Flexible Pricing: Set ticket prices as you see fit, adjusting for early bird specials, VIP packages, or last-minute discounts

A. Payments are processed 3 days after your event Here’s what to expect:

  • Payment Methods: Attendees pay using credit/debit cards, processed through Stripe.
  • Vendor Earnings Dashboard: You’ll see an overview of your sales, commissions, and net earnings.
  • Payout Frequency: Payouts are processed 3 days after your event and deposited into the Paypal account connected to your Vendor Dashboard.

Check the vendor agreement to confirm the exact payout terms and timelines before signing up.

A. Yes, you will have access to attendees basic contact info including their full name, email address and any additional information you require during their ticket purchase. i.e. shirt size, age range, meal preference etc.

  • Privacy Compliance: There may be limitations under GDPR or other data protection regulations that restrict how you use this data.
  • Consent-Based Marketing: Attendees often must opt-in if you wish to use their data for email newsletters or promotional campaigns.

Always review the platform’s privacy policy and terms of service to understand what data you can use and under what conditions.

Answer:

  • Sales Reports: Tickets sold, revenue by event, breakdowns by ticket type.
  • Custom Exports: Export data as CSV or integrate with external marketing tools.

Tools and Features for Event Creation and Management

Answer.

  • Event Creation Wizard: Easily list dates, venues, ticket tiers, etc.
  • Ticket Management: Control multiple ticket types, limited-time offers, capacity limits.
  • Scheduling Tools: For multi-day or multi-session events (daily agendas, speaker lineups).
  • Marketing & Promotion Tools: Integration with social media, email marketing, etc.

Analytics Dashboards: Real-time sales, attendee data, engagement metrics.

Answer:

  • Yes. it supports all formats:
    • In-Person: On-site ticket scanning and capacity management.
    • Virtual: Integration with tools like Zoom for online sessions.

Hybrid: Both in-person and virtual options, each with separate ticket types.

Answer:

  • Options to upload logos, select brand colors, and add event banners.
  • Three unique event listing templates to choose from.

Customer Service and Refunds

Answer:

  • Attendees submit refund requests via the marketplace interface.
  • Vendors must comply with these guidelines on standard refund policies for cancellations or rescheduled events; .

Answer:

  • Yes. it supports all formats:
    • In-Person: On-site ticket scanning and capacity management.
    • Virtual: Integration with tools like Zoom for online sessions.

Hybrid: Both in-person and virtual options, each with separate ticket types.

Answer:

  • Yes:
    • You can find full documentation here.
    • Customer Support Channels can be found here.

Terms and Conditions

Answer:

  • Yes, the Vendor Terms and Conditions cover:
    • Fees & Commissions
    • Content Guidelines
    • Refund/Cancellation Policies
    • As well as additional conditions of using the platform. 
  • Always read these terms thoroughly before using this platform.